PRIVACY POLICY

 

This Privacy Policy document contains types of information that are collected and recorded by You Mind You Matter Ltd, accessible at www.youmindyoumatter.co.uk, and how we use them.

 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us by email via our Contact Form.

 

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

 

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

 

Our needs to perform a contract with you

You have given us permission to do so

Processing your personal information is in our legitimate interests

We need to comply with the law

 

Personal data that we process shall not be kept for longer than necessary. We will retain and 

use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

 

If you are a European Economic Area (EEA) resident, you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us by email.

 

Your Rights

In certain circumstances, you have the following data protection rights :

 

The right to access, update or delete the information we have on you

The right of rectification

The right to object

The right of restriction

The right to data portability

The right to withdraw consent

 

Contact Form

We will collect your name and email address when you contact us via our website Contact form. By using the Contact Form you consent to us using this information for correspondence purposes, notably to discuss your interest in RTT treatment and to book an appointment. To have your email deleted from our records, please contact us by email.

 

Blog/Newsletter Subscription Service

When you sign up for our Blog Subscription service, we will collect your email address. By using the Blog Subscription service you consent to us using this information in order to send you, by email, our Blog Posts as and when they are published. To unsubscribe and have your email deleted from this service, either click “Unsubscribe” at the bottom of a Blog Post email or contact us by email.

 

Testimonials

Subject to your prior consent, we may publish the information you provide about the treatment you received from us as a Testimonial on our website. Such information may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such information by others. To have your testimonial deleted from our website please contact us by email.

 

Cookies

Like any other website, our website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser types and/or other information.

You can choose to disable cookies via the banner at the bottom of our home page.

Note that if you block cookies via your browser, some features of our website may not be available to you.

 

Links to Other Sites

Our website may contain links to other sites (Facebook, LinkedIn, PayPal etc). Our Privacy Policy does not apply to other websites. Thus, we are advising you to consult the respective Privacy Policies of these other sites for more detailed information. It may include their practices and instructions about how to opt out of certain options.

 

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regard to the information shared and/or collected online. This policy is not applicable to any information collected offline or via channels other than this website.

 

Consent

By using our website, you hereby consent to our Privacy Policy. We may update this Privacy Policy from time to time, and we invite you to check this page periodically to ensure you are happy with any changes to it.

 

From time to time, we may have to employ consultants to perform tasks which might give them access to your personal data. We will ensure that they are fully aware that they must treat that information as confidential, and we will ensure that they sign a non-disclosure agreement.

 

We may have to divulge your details if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency), or to protect and defend the rights of You Mind You Matter Ltd or to prevent or investigate possible wrongdoing in connection with our treatment, or to protect against legal liability.

 

We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so. Of course, if you feel that we are mishandling your personal data in some way, you have the right to complain. Complaints need to be sent to what is referred to as the “Data Controller”. Here are the details you need for that:

 

Roz Swaffer, You Mind You Matter Ltd, email: Contact Form, Springfield Road, Brighton, BN1 6BY

 

If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office.